On receipt of the 30% requested to confirm your reservation (by bank transfer- the information is provided by email) you will be sent a confirmatory e-mail or letter by post.
Terms of cancelation : The customer can cancel his reservation without charge until 8 days before arrival. The client must pay the 30% the price of the first night if canceled within 8 days prior to arrival, and 100% the price of the first night if canceled within 3 days prior to arrival.
Tourist tax : 0,83€/ personn/ night.
COVID-19 PROTOCOL
To ensure the safety and well-being of everyone during your stay, we have implemented a specific cleaning and disinfection protocol based on the health guidelines recommended by the WHO (detailed protocol available to you upon request. ):
-the rooms and common rooms are ventilated for several hours between each reservation,
-all surfaces are cleaned and disinfected with a cleaning product and disposable bleached wipes,
-the bed linen and towels are changed as usual between each client and washed at 60 °,
-books and magazines are deleted as well as in the bedrooms decorative cushions and certain objects,
-the TPE (electronic payment terminal) - preferred means of payment - will be disinfected after each use,
-soap, hydroalcoholic gel are available in the rooms, and hospitality products (shower gel) are available on request,
-breakfasts will be taken for each room - either at a table in the garden, or in the room, or possibly in the dining room by time slot.
Finally here are some local health information: pharmacies and doctors' offices in Vernaison (1klm) and Pierre-Bénite (7klm), and Lyon Sud Hospital in St Genis Laval (8klm).
As usual, we will be attentive to make your stay with us pleasant and in the best conditions of atmosphere and comfort.